How to Connect to the FOA VPN from Windows

vpn icon

Applies to: Windows only

Follow these instructions to connect to the FOA VPN from Windows.

Connecting to the FOA VPN requires specific account permissions. If not done already, please contact adminithelp@ucdavis.edu for assistance.
In order to connect to the FOA VPN, the Pulse Secure VPN software is required. If you do not already have that software installed, you may refer to this article and select the Pulse Secure VPN software offer to install it onto your computer: How to Install Software via IBM BigFix Self-Service
  1. In your task tray, find the Pulse Secure VPN icon, click on it, hover over FOA VPN, and then click connect.

    Connect to FOA VPN
     
  2. In this window, select Duo, enable Save Settings and click Connect. You will only need to do this once. Proceed to step 3 if you do not see this window.

    Select uConnect
     
  3. At the credentials window, enter your information as follows and click Connect
    User Name: AD3\kerberos-id
    Password: your-normal-computing-passphrase

    Credentials

     
  4. At this screen, which is the Duo authentication portion, in the Secondary Password field, type in auto and click connect to authenticate with Duo through your default authentication method. If auto does not work or if you prefer to use a different method, see steps a through d below.

    secondary prompt
     
    1. If you have the DUO smartphone app registered as your DUO authentication device,
      type in push and click connect to send a DUO MFA push to your smartphone in which you can accept from your smartphone.
       
    2. If you have a DUO hardware token registered as your DUO authentication device,
      enter in your DUO secondary password from that device and click connect
       
    3. If you have a landline or phone number registered as your DUO authentication device,
      type in phone and click connect to receive in call to authenticate yourself.
       
    4. If you have a cell phone registered as your DUO authentication device and you would like to receive your secondary code via SMS text message,
      type in sms and click connect to receive a text message. You will then receive a text message containing a code to enter into the Secondary Password field. Enter in that code and then click connect.
       
  5. Once the connection is established, you will see the following:

    Connection Established

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