How to

How to Convert an Email to a PDF

Outlook provides users a way to convert emails to PDFs either individually or as a group of emails (existing in same folder). When done individually, the desired email can be converted by printing to PDF or saving the file as a PDF. Also, if Adobe Acrobat (full version) is installed, complete folders can be saved as a collection of PDFs. The collection can be opened as an Acrobat portfolio as an archive of a group of PDF'd emails, preserving the emails including attachments. This option is good to preserve emails that need to be archived for other people's use and opened as an email viewer. The portfolio's structure is maintained and will list all available emails in the portfolio and the attachments to the emails. Read more

How to Install Software via Self Service

Overview

AdminIT utilizes the UC Davis Self-Service application allows end-users to install frequently requested software onto their computer on their own without needing administrative rights. To install one of the available software offers, please refer to the instructions below.

How to add a shared mailbox in Outlook (Windows)

Overview

Microsoft Outlook features the ability to open shared mailboxes in addition to your own personal email mailbox. This is often used by departments that utilize a shared departmental mailbox in which access is shared among the team. If you need to open an shared mailbox in Outlook, proceed with the steps below.

How to Secure Print

Overview

Some departmental Canon, Xerox, and Ricoh printer/copiers support secure printing. When secure print jobs are sent to a printer, the job is not printed on the printer immediately; the user must go to the copier and enter a PIN or Passcode to process the print job. Follow this guide to send and retrieve Secure Print jobs on a Xerox, Canon, or Rioch printer/copier.

How to use TeamViewer

TeamViewer is software used for Internet-based remote access and support.  TeamViewer allows our IT support team to connect and control our client’s computers as if we were sitting in front of them.  TeamViewer is very useful when you need assistance.  Rest assured, your remote session is secure because it is done over an "https://" secure connection.