Did you accidentally delete a file or folder? Or perhaps misplaced it? If so, you're in luck! Our clients have the ability to restore a file or a folder from a network drive back to a previous version!
The ability to reduce several mouse clicks and movements through the use of hotkeys can be greatly beneficial in saving time while navigating through your daily computing tasks. An often underused set of keyboard shortcuts involves the Windows logo key. Common on most keyboards, it can be found on the bottom row of your keyboard, left of the spacebar.
On occasion, you may need to send a secure encrypted email. Doing so will require the recipient to access a website and sign-in with their UC Davis Office 365 account or enter a one-time passcode in order to view the secure email message.
From time to time you may need to start printing from a new printer. This can happen because of a desk or office move or because of a network change. For efficiency, you should set your default printer to the one you use most often or the one that is most convenient.
We all need a little help with our computers, printers and phones from time to time. In order to serve you in the best and most efficient fashion, it is very helpful if you include as much information as possible in your initial request. Information the help desk staff needs to help you includes: