The Administrative IT Systems Operations & Data Services is a results-driven, customer-focused team of technical professionals that provide a wide variety of production operations and data management services for Admin IT partnered managed information systems within Finance, Operations, and Administration (FOA). We ensure the reliability and stability of information systems and build solutions to ensure that data is made actionable, accessible and insightful to end users.

Primary information systems supported include KFS/RICE, FISDS, Time Reporting System (TRS), PPSDS/DW, UCPath, AggieBuy, AggieDocs, AggieTravel, AggieShip (coming soon), CSBS, and MyEffort.

Services Provided

  • Server and Database Management
  • DevOps and Release Automation
  • Application Administration and Support
  • Batch Job Processing
  • Data Integration and Analysis
  • Vendor Management
  • Security and Audit Compliance
  • Data Extract, Transformation & Loading
  • Business Intelligence Reporting & Analytics

Contact Us

For general FIS user support, contact the FIS Help Desk

For Systems Operations Support, please contact

For Business Intelligence Support, please contact

 Nate Affleck – Operations & Data Services Manager

Business Intelligence/Data Services

Iolani Lozano – Business Intelligence Manager

Application Support and Programming

Luis Canales  Info Systems Supervisor 2

Systems and Database Support