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Phishing FAQs Nathan Benedicto April 17, 2018
"Phishing" (pronounced "fishing") refers to a form of fraud that attempts to acquire sensitive information (usually your username, also called login or loginID, and passphrase/passphrase). There are many variations, but the most obvious characteristic of a phishing message is that it instructs you to provide sensitive information either by replying to the message, or by clicking on a link and entering the information on a web page. Read more
Digital Spring Cleaning Admin IT April 03, 2018

Spring has finally sprung here in Davis.  Now is the time to do your spring cleaning.  Merriam-Webster defines Spring Cleaning as the act or process of doing a thorough cleaning of a place.  Most people associate spring cleaning with their homes.  However, now is also a great time to do some 'digital' spring cleaning.  Like cleaning your home, the work won't be fun, but you'll improve your security and your devices might run faster.

How to Connect to the FOA VPN from MacOS Nathan Benedicto March 13, 2018

Applies to: MacOS only

Follow these instructions to connect to the FOA VPN from MacOS.

How to Connect to the FOA VPN from Windows Nathan Benedicto March 13, 2018

Applies to: Windows only

Follow these instructions to connect to the FOA VPN from Windows.

How to Convert an Email to a PDF Nathan Benedicto March 06, 2018
Outlook provides users a way to convert emails to PDFs either individually or as a group of emails (existing in same folder). When done individually, the desired email can be converted by printing to PDF or saving the file as a PDF. Also, if Adobe Acrobat (full version) is installed, complete folders can be saved as a collection of PDFs. The collection can be opened as an Acrobat portfolio as an archive of a group of PDF'd emails, preserving the emails including attachments. This option is good to preserve emails that need to be archived for other people's use and opened as an email viewer. The portfolio's structure is maintained and will list all available emails in the portfolio and the attachments to the emails. Read more
Customizing your Start Menu in Windows 10 smwaller January 09, 2018

You have the ability in Windows 10 to customize and personalize your Start Menu to help you work and find frequently used Apps more efficiently.  Most computers start with a generic start menu, but with a few clicks here and some moves here and there, you can have your Start Menu looking exactly the way you want it.

How to Install Software via IBM BigFix Self Service Nathan Benedicto December 19, 2017
Overview

AdminIT utilizes the IBM BigFix Self Service application and the IBM BigFix Support Center to allow end-users to install frequently requested software onto their computer on their own without needing administrative rights. To install one of the available software offers, please refer to the instructions below.

Managing Office 365 Calendar Events on iPhones and iPads Nathan Benedicto December 12, 2017
Overview

If you use an iPhone or iPad and you've noticed any of the following issues while using the built-in iPhone or iPad calendar app, you are not alone.

How to add a shared mailbox in Outlook 2013/2016 (Windows)

November 28, 2017
Overview

Microsoft Outlook features the ability to open shared mailboxes in addition to your own personal email mailbox. This is often used by departments that utilize a shared departmental mailbox in which access is shared among the team. If you need to open an shared mailbox in Outlook, proceed with the steps below.

How to Secure Print

November 14, 2017
Overview

Some departmental Canon, Xerox, and Ricoh printer/copiers support secure printing. When secure print jobs are sent to a printer, the job is not printed on the printer immediately; the user must go to the copier and enter a PIN or Passcode to process the print job. Follow this guide to send and retrieve Secure Print jobs on a Xerox, Canon, or Rioch printer/copier.