How to Install Software via IBM BigFix Self Service

Two people working at a computer

Overview

AdminIT utilizes the IBM BigFix Self Service application and the IBM BigFix Support Center to allow end-users to install frequently requested software onto their computer on their own without needing administrative rights. To install one of the available software offers, please refer to the instructions below.

How to Install Software via the IBM BigFix Self-Service Application

  1. Open the IBM BigFix Self-Service application
     
    1. Windows
       
      1. On your computer, on the bottom right near the clock, click the UP arrow as shown below to expand your taskbar to reveal the BigFix icon
         
      2. Click on the BigFix icon to open the IBM BigFix Self-Service Application
         
        Open BigFix
        WIndows
    2. MacOS
       
      1. Click on the BigFix icon to open the IBM BigFix Self-Service Application

          
        MacOS BigFix Icon
        MacOS
  2. Install software from the IBM BigFix Self-Service application
     
    1. In the Catalog tab, the list of available software to install will appear. You can search or scroll the list of available software. The History tab will reveal any software previously installed via the IBM BigFix Self Service application.
      BigFix Self Service App
    2. Click on any software offer and then click the Get button on any software offer to have it installed on your system.  
      BigFix Self Service App GET
    3. Once initiated, the Get button will show the current status of the software installation
       
    4. The installation of the software is complete when the button turns green and shows Completed
      IBM BigFix Self Service Application - Complete

       

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