Category | Project Title | Project Lead(s) | Area | Description | Overview |
Digital Automation | Budget Process Improvement | Tiffany Wright | FOA - Budget and Institutional Analysis | The campus budget process affects every operational unit, yet the time spent on it varies widely. This project works to streamline, standardize, and automate the process—reducing effort and improving consistency. |
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Administrative and Operational Efficiency | Enhancing Customer Satisfaction by Reducing Project Request Turnaround Time | Aruna Chetty | School of Medicine | Users and PIs can experience delays of up to six months for new project orders in the Biostatistics Shared Resource (BSR) PPMS, often due to incomplete or redundant templates. These delays create challenges for customer satisfaction. This project aims to shorten turnaround times and enhance the overall customer experience. |
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Service Delivery | Improve Life Sciences Purchasing Efficiencies | Maura McLoughlin | FOA - Supply Chain Management | Department buyers for Life Sciences purchases often face confusion when choosing between the SSPR and SBF waiver forms, resulting in errors about 30% of the time. These errors cause processing delays and customer frustration. This project aims to increase correct form usage, speeding up processing and improving customer satisfaction. |
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Service Delivery | Improving Timeliness of Computer Deployments | Elissa Roeser, Melanie Clague, Prosper Godonoo, Steve Pigg | College of Engineering | College of Engineering computer deployments are delayed, averaging 10 business days instead of the 2-day target. This project aims to speed up deployment, reduce frustration, and help users become productive sooner. |
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Service Delivery | Last Mile Initiative | Jen Carmichael | FOA - Supply Chain Management | Vendor delivery on campus average 1-3 packages per stop and are performed by unknown persons. Project goals include reducing carbon footprint while increasing package delivery per stop. |
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Administrative and Operational Efficiency | MEDComp Benefits Payment Process Cycle Time Reduction | Priya Venkatesan | FOA-Office of Business Transformation | Reduce processing and payment of MEDCOMP benefits; improving customer satisfaction and reducing manual effort of Benefits staff. |
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Administrative and Operational Efficiency | Improve NIFA Reporting Compliance | Maggie Gonzalez | School of Veterinary Medicine | Improve compliance rates with annual National Institute of Food and Agriculture (NIFA) reporting. |
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Administrative and Operational Efficiency | Partner Onboarding Memorandum of Understanding (MOU) Process | Erin Silva | Office of Chancellor and Provost | Improve the turnaround time for MOU process, explore automation and develop standard work. |
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Digital Automation | Personnel Action Form | Jody Hyde | DEVAR | Reduce the processing time and improve efficiency for pay-related action within Development and Alumni Relations by implementing a SharePoint form that automates data collection and approval routing. |
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Administrative and Operational Efficiency | Reduce Recruiting Advertising Budget | Charlie Conselman, Sarah Banchieri | FOA-Human Resources | Reduce advertising budget for recruitment tools and identify more strategic uses to reallocate savings. |
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Digital Automation | Reduce Volume of cases for general questions | Andrey Furmuzan | FOA-Business Partners | Explore AI tools to reduce the number of cases (e.g., tickets) created for general questions. |
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Administrative and Operational Efficiency | Streamlining Effort Allocation Process | Sumeet Hothi | School of Medicine | Improve the tracking of effort allocations in the Violent Prevention Research Program (VPRP). |
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Administrative and Operational Efficiency | Talent Acquisition Budget Management Enhancement | Martin Serrano | FOA-Human Resources | Optimize use of budget for role that take longer time-to-fill. Project aims to improve time-to-fill and increase satisfaction. |
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Administrative and Operational Efficiency | Update Youth Protection Waiver Process | Courtney Merson | Continuing and Professional Education | Improve the waiver collection process for youth programs at UC Davis; enhance customer satisfaction and revenue generation. |
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Service Delivery | Website Efficiency and Customer Satisfaction | BreAnda Northcutt | FOA-Communications | Enhance website visitor experience by automating site analysis, content audit and regular feedback collection. |
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