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How to setup and connect to the campus VPN

Applies to: Windows only

Note: Ivanti was formerly known as Pulse Secure VPN. Some users may still see the Pulse Secure name and logo, rather than the updated Ivanti version.

Sections


Setup Campus VPN in Ivanti Secure Access Client

  1. Open Ivanti Secure Access Client from your Start Menu.
     
  2. Click the + button at add a connection.
    Screenshot of Ivanti Desktop app with a red arrow pointing to the Plus button
  3. In the New Connection window, enter in the following
    Name: Campus VPN
    Server URL: vpn.ucdavis.edu
    Screenshot of Ivanti Desktop app with the Name and Server URL populated
  4. Click Add.

Connect to the Campus VPN

  1. In your task tray, find the Ivanti Secure Access Client icon, click on it, hover over Campus VPN, and then click connect.
    Screenshot of System Application tray

    OR

    If Ivanti Secure Access Client is already open, click Connect on Campus VPN
  2. At the next window, click Proceed.
    Screenshot of Ivanti Campus VPN first page
  3. At the credentials window, enter your information as follows and click Connect.
    User Name: Kerberos-id
    Password: your-normal-computing-passphrase
    Screenshot of Ivanti Campus VPN to enter credentials
  4. At this screen, which is the Duo authentication portion, in the Secondary Password field, type in auto and click connect to authenticate with Duo through your default authentication method. If auto does not work or if you prefer to use a different method, see steps a through d below.
    Screenshot of campus VPN secondary password
     
    1. If you have the DUO smartphone app registered as your DUO authentication device,
      type in push and click connect to send a DUO MFA push to your smartphone in which you can accept from your smartphone.
       
    2. If you have a DUO hardware token registered as your DUO authentication device,
      enter in your DUO secondary password from that device and click connect
       
    3. If you have a landline or phone number registered as your DUO authentication device,
      type in phone and click connect to receive in call to authenticate yourself.
       
    4. If you have a cell phone registered as your DUO authentication device and you would like to receive your secondary code via SMS text message,
      type in sms and click connect to receive a text message. You will then receive a text message containing a code to enter into the Secondary Password field. Enter in that code and then click connect.
       
  5. At the next window, select UCD-SPLIT-TUNNEL (Preferred) or UCD-FULL-TUNNEL (Less Common), then click Connect.
    Screenshot of Ivanti Campus VPN lists tunnelling options

    In general, you should choose UCD-SPLIT-TUNNEL (Preferred), unless:
    • You need to access academic resources available through the UC Davis libraries
    • You need to access health.ucdavis.edu while connected to the VPN
  6. At the next window, click Proceed
    Screenshot of Ivanti Campus VPN

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