New Campus VPN Provides Increased Capacity

March 23, 2020
Due to the unprecedented growth of remote work associated with COVID-19, the campus has launched an additional VPN option for general-purpose computing. Unless you have specialized needs (such as developer/sysadmin access), we recommend you switch to this new service.

How to Work from Home

January 27, 2020
Away from your desk and need to check your email or access your files? Find out how.

How to Check the Status of Campus IT Services

December 06, 2019
Email not working? Jabber down? KFS not responding? Learn how to check the status of campus IT services such as email, Box, and TRS.

Check the Status of Your Help Desk Tickets

July 05, 2019
Have you wondered what is the status of a help desk ticket you have opened? Did you know you can easily see all of your tickets and view notes made by the technician(s) working on your request? Read more to learn how.

How to Convert an Email to a PDF

March 06, 2018
Outlook provides users a way to convert emails to PDFs either individually or as a group of emails (existing in same folder). When done individually, the desired email can be converted by printing to PDF or saving the file as a PDF. Also, if Adobe Acrobat (full version) is installed, complete folders can be saved as a collection of PDFs. The collection can be opened as an Acrobat portfolio as an archive of a group of PDF'd emails, preserving the emails including attachments. This option is good to preserve emails that need to be archived for other people's use and opened as an email viewer. The portfolio's structure is maintained and will list all available emails in the portfolio and the attachments to the emails. Read more

How to Install Software via Self Service

December 19, 2017
Overview

AdminIT utilizes the UC Davis Self-Service application allows end-users to install frequently requested software onto their computer on their own without needing administrative rights. To install one of the available software offers, please refer to the instructions below.