How to

Connect to the Campus VPN on an iOS Device

Add the Campus VPN
  1. Download the Ivanti Secure Access Client from the App Store
    • If this is a UCD-issued device, the application may already be installed 
  2. Open the Ivanti application and enter the URL:
  3. On the next page, enter Campus VPN as the connection name and click Connect.
  4. For "Secure Access" Would Like to Add VPN Configurations.

Use Google Photos to Transfer Photos from your iPhone

  1. Install Google Photos on your iPhone. Open the App Store and search for Google Photos. You will need to be signed in with an Apple ID.
  2. Open the Google Photo app and Allow access to photos. You can choose specific photos or auto back up all photos (recommended for work phones).
  3. Sign in to Google Photo with your UCD Account. 
  4. NOTE: Photos will only sync when the app is open. So use this as your primary photo app to ensure it syncs.
  5. Choose what quality you want. Original Quality is recommended.

Updating Your Lived Name and Gender


As part of the Gender Recognition & Lived Name Initiative at UC Davis, UC Davis is working actively to ensure that all students, faculty, and staff have their lived name and gender across all UC Davis technologies.

However, you may have noticed that you now have a middle name in the Office 365 Global Address List (GAL), or the name listed is not the name you prefer. You can update your listing in the GAL by updating your lived name.

New Campus VPN Provides Increased Capacity

Due to the unprecedented growth of remote work associated with COVID-19, the campus has launched an additional VPN option for general-purpose computing. Unless you have specialized needs (such as developer/sysadmin access), we recommend you switch to this new service.

How to Work from Home

Away from your desk and need to check your email or access your files? Find out how.

Check the Status of Your Help Desk Tickets

Have you wondered what is the status of a help desk ticket you have opened? Did you know you can easily see all of your tickets and view notes made by the technician(s) working on your request? Read more to learn how.