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Restore Previous Versions

Did you accidentally delete a file or folder? Or perhaps misplaced it? If so, you're in luck! Our clients have the ability to restore a file or a folder from a network drive back to a previous version!

Windows 10 Windows Key Shortcuts

The ability to reduce several mouse clicks and movements through the use of hotkeys can be greatly beneficial in saving time while navigating through your daily computing tasks. An often underused set of keyboard shortcuts involves the Windows logo key. Common on most keyboards, it can be found on the bottom row of your keyboard, left of the spacebar.

How to Send an Encrypted Email with Office 365

On occasion, you may need to send a secure encrypted email. Doing so will require the recipient to access a website and sign-in with their UC Davis Office 365 account or enter a one-time passcode in order to view the secure email message.

What is my Default Printer and how do I Change it?

From time to time you may need to start printing from a new printer.  This can happen because of a desk or office move or because of a network change.  For efficiency, you should set your default printer to the one you use most often or the one that is most convenient. 

Best Practices: Contacting the Help Desk

We all need a little help with our computers, printers and phones from time to time.  In order to serve you in the best and most efficient fashion, it is very helpful if you include as much information as possible in your initial request. Information the help desk staff needs to help you includes:

How to use TeamViewer

TeamViewer is software used for Internet-based remote access and support.  TeamViewer allows our IT support team to connect and control our client’s computers as if we were sitting in front of them.  TeamViewer is very useful when you need assistance.  Rest assured, your remote session is secure because it is done over an "https://" secure connection.

Using Eduroam for Wireless Access at UC Davis and Beyond

Eduroam is a global wireless network access service for research and education. Eligible organizations (UC Davis) can provide users (students, researchers, staff, and faculty) with wireless access at participating institutions through the use of their home institution credentials. This includes all University of California sites, some CSU sites, and other public and private universities around the world. If you are on a college campus and you see Eduroam as a wireless option, you can use it.

 

Removing Saved Email Addresses from Outlook

When you want to add recipients to an Outlook email message, you can select the ToCc, and Bcc buttons to choose a recipient from your contacts or manually type the address. If you type the address in the ToCc, or Bcc boxes, you'll notice that Outlook provides suggestions as you type. These suggestions are stored in the Auto-Complete List.

What's the difference between 'reply', 'reply all' and 'forward'?

Email is part of our daily lives and we find ourselves sending and receiving emails constantly.  Occasionally, you will need to reply to the sender or send the original message to another person/group.  It can sometimes be confusing if you should use 'reply', 'reply all', or 'forward'.  Let's break down each one, what it means and how to use them.

Turn On/Off Email Alert Popup Messages

Desktop Alerts are notifications that appear on your desktop when you receive a new email message, meeting request, or task request in your inbox. The alerts will pop up on the bottom right-hand corner of your desktop, by the System Tray.  By default, Desktop Alerts are turned on.  While useful for some, others may find them bothersome or they may interfere with your work.  If you'd like to turn your alert notifications on or off, please follow the instructions below.

Latest Blog Posts

Zoom Rooms for Touch In-Meeting Controls

Overview

After you start a meeting from Zoom Rooms for Touch, you can manage the meeting using the integrated controller. The integrated controller has the same features as a regular controller.

This article covers:

Starting and Joining Meetings Using Zoom Rooms For Touch

Overview

The Home screen of Zoom Rooms for Touch includes a list of any meetings scheduled for the room. If the meeting list includes Zoom meetings, those meetings are associated with a START button, where you can start a scheduled meeting. You can also start an instant meeting or join a meeting started outside of the Zoom Room.

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