Tech Tips

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Tech Tips: A collection of real-world know-how from our expert staff

 

Starting and Joining Meetings Using Zoom Rooms For Touch

Overview

The Home screen of Zoom Rooms for Touch includes a list of any meetings scheduled for the room. If the meeting list includes Zoom meetings, those meetings are associated with a START button, where you can start a scheduled meeting. You can also start an instant meeting or join a meeting started outside of the Zoom Room.

Check the Status of Your Help Desk Tickets

Have you wondered what is the status of a help desk ticket you have opened? Did you know you can easily see all of your tickets and view notes made by the technician(s) working on your request? Read more to learn how.

Phishing FAQs

"Phishing" (pronounced "fishing") refers to a form of fraud that attempts to acquire sensitive information (usually your username, also called login or loginID, and passphrase/passphrase). There are many variations, but the most obvious characteristic of a phishing message is that it instructs you to provide sensitive information either by replying to the message, or by clicking on a link and entering the information on a web page.

Network Drives and Document Storage

All staff of Finance, Operations and Administration (FOA)  uses network drives for storing of files.  The network drives, typically H: and U:, are fully backed up and can be used to restore files. The H: drive is your personal Home drive and you are the only one with access to it and files within.  The U: drive is for your unit.  Staff in your unit will be able to access anything stored in the U: drive.  All FOA staff should have access to their own personal or 'home' drive.